Outbound Sales Agents
Team Centrevo is looking for experienced Outbound Sales Consultants, who are passionate about excellence, to join a rapidly growing NGO campaign. Those looking to apply will need to be able to thrive in a target-driven environment and should only apply if they believe that they are a top salesperson.
The successful candidates will also be responsible for calling new or existing customers and offering them the various donation options by:
- Establishing relationships
- Building a great rapport
- Getting people to sign up for a donation
- To call potential or existing donors and sign them up for a donation, upgrade their current donation or welcome them to the NGO.
- To provide high-level service to potential and existing donors.
- To handle calls professionally and efficiently.
- To meet and exceed minimum job requirements and targets for the campaign as outbound sales agents
- To close sales consistently, effectively and at a rate that generates great success for you personally and the client
- Appropriate negotiation with potential and existing donors.
The Following Minimum Qualifications, Skills & Experience Are Required:
- Matric and a minimum of 1 year of experience working in a sales, customer service or relationship management environment in a call centre or face-to-face call centre experience
- Strong communicator with excellent interpersonal skills
- Empathetic and enthusiastic
- A team player with the power to influence
- Passionate, driven and compassionate
- Hard working and self-motivated with a desire to succeed.
- Good listener
- Results and target driven
- Friendly and professional telephone etiquette
- A positive, professional and flexible attitude to work
- Mature with substantial life and work experience
- A natural sales closer
- Experience working for an NGO is highly advantageous
- Confident in building rapport and closing sales telephonically
- Well-spoken and articulate in the English language
- Ability to empathise, relate and create emotional connection with the customer essential
- Exemplary track record verified by references
- Computer literacy essential