Five benefits of BPO

Those who are familiar with Business Process Outsourcing (BPO) will know that it refers to using third-party providers to deliver on non-primary business activities and functions. Although we agree with this definition, ours goes one step further. As a result, we would describe our BPO as a partnership that really works for you. In the past, BPO was reserved for those in manufacturing as each entity found sub-contractors to cover crucial parts of their supply chain. Today, it encompasses almost every single industry in an ever-competitive world.

In 2017 alone, the estimated global market size of outsourced services was $88.9 billion. It was also an increase of $12 billion from the year before it. Although we like to go against the grain in the name of success, Centrevo is proud to be considered a true centre for excellence. We’re also a trusted provider of BPO solutions both locally and abroad. Whilst there are many sectors that these kinds of offerings prove advantageous in, the benefits are largely similar.

Fewer costs for increased profits

The first step on the quest for profitability is cost reduction. In using BPO to further your organisation, you can enjoy decreased costs without sacrificing on the quality of your service delivery. For many businesses, it also means less staff to employ and oversee. When you consider these wages and additional time spent managing additional people, it’s no surprise that BPO offers many businesses impressive longevity.

Less wasted time

Increased speed and efficiency are a direct result of working with a trusted BPO partner like Centrevo. With us behind your business, you can maximise on your available resources and spend less time in training your existing workforce to execute tasks that we can. These additional hours can be reassigned to other areas of the business, enhancing growth overall.

Access to world-class technology

A respected BPO provider should come with cutting-edge systems and solutions. Ours is backed by nearly three decades of expertise, giving our customers an extra edge over the competition. As an added benefit, we develop all of our technologies in house and are always hunting for what comes next. This gives our clientele first-option on incredible advantages that make the biggest difference.

A shift in focus

Your business demands your full attention at all times but this often means that you’re pulled in several directions. Why not link up with a BPO provider and let them take care of the processes that are slowing you down? Our solutions allow you to get back to what you do best. This means more time for core business strategies that increase presence and profits.

Faster remedies in real-time

With BPO offering tangible results and a measurable footprint, Centrevo can flag when something isn’t performing as it should. Thereafter, recommendations can be made in time to achieve the desired impact. Our accurate reporting means improved productivity and a chance to change the game and deploy new solutions when deemed necessary.

We are Centrevo, BPO 2.0

Our solutions are scalable and fully customisable to suit the unique needs of every entity. For more on how a partnership with us works hard for your businesses why not get in touch with us today?

Telephone: +27 31 538 4199 | Email: info@centrevo.co.za
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