Category Archives: News

How much do you really need BPO in 2022?

The outsourcing of internal company procedures to a third party is known as business processes...

BPO Industry 2nd Highest Number Of Jobs In South Africa

With an estimated growth rate of 10% per year, the BPO industry is expected to...

Cultural Differences in the BPO Industry and How They Impact Businesses

In today’s global economy, businesses must be able to adapt to cultural differences in order...

BPO Training is one strong CX differentiator

BPO Training; As we make it halfway through the ‘new’ year the game changes to...

BPOs Embracing Celebrities Are Making a Difference

Celebrities in the BPO industry have long been a strong but very underestimated recruiting technique...

SA Ties Number 1 with India – 2022 Most Favoured Global Offshore CX International Delivery Locations

SA Ties Number 1 with India! 2022 Most Favoured Global Offshore CX Delivery Locations Announced...

Economic Uncertainty: The re-emerged buzz word in BPO

Economic Uncertainty in our rapidly evolving world Economic uncertainty has the world changed on a...

Centrevo: Getting to know Blake Cares

  Centrevo, a company of the Blake Group, is actively involved in the Blake Cares...

The Difference Between Outsourcing and Offshoring

  Outsourcing and Offshoring, specifically their benefits and drawbacks for businesses and nations, has been...

Why BPO meets the needs of any business

As the leaders in the area of Business Process Outsourcing, we consider ourselves BPO 2.0...