Category Archives: News

BPO: Top 10 tips for gaining customers trust.

BPO: Top 10 tips for gaining customers trust. Top 10 tips for gaining customer’s trust:Whether...

Are self-service options good CX?

Are self-service options good CX? Are self-service options good CX? – Customers increasingly seek digital-first...

6 Optimal Uses for AI in The BPO Sector

6 optimal uses for AI in the BPO sector – Human call centre agents won’t...

Why Centrevo is the best choice for BPO in 2023

Best choice for BPO in 2023! Centrevo is a leader in the Business Process Outsourcing...

10 Best Upselling Tips

There are two main ways for every business to increase revenue. The easiest way is...

The South African BPO sector shines when it comes to womens empowerment

Womens Empowerment in the South African BPO sector Stats SA’s 2021 second quarterly labour force...

Handling Liquid Customer Expectations with Excellent CX

So what about Excellent CX? Is Customer Experience at your number 1 priority? The term...

What is Omni Channel Customer Service

Omni-channel Business Process Outsourcing (BPO) contact centers are contact centers that offer excellent client experiences...

Top BPO Trends for the Future of Work

As BPO trends continue to grow, so do their capabilities. In this article, we look...

10 best reasons for Outsourcing Customer Services in 2022

10 best reasons for Outsourcing Customer Services in 2022; When a corporation moves its customer-facing...