Category Archives: Articles

BPOs Embracing Celebrities Are Making a Difference

Celebrities in the BPO industry have long been a strong but very underestimated recruiting technique...

SA Ties Number 1 with India – 2022 Most Favoured Global Offshore CX International Delivery Locations

SA Ties Number 1 with India! 2022 Most Favoured Global Offshore CX Delivery Locations Announced...

Economic Uncertainty: The re-emerged buzz word in BPO

Economic Uncertainty in our rapidly evolving world Economic uncertainty has the world changed on a...

Centrevo: Getting to know Blake Cares

  Centrevo, a company of the Blake Group, is actively involved in the Blake Cares...

Why BPO meets the needs of any business

As the leaders in the area of Business Process Outsourcing, we consider ourselves BPO 2.0...

Five powerful ways to drive customer retention

Customer retention. With 2020 being a tough year for many businesses, most were looking forward...

South Africa: The Preferred BPO Hub

As a nation that’s known for its diversity of people and even cultures, South Africa...

Digital transformation: Why businesses should embrace its second wave

Digital transformation; with talks of a second wave of COVID-19 hitting South African shores, there’s...

Numerous Sectors: One BPO Hero

As a true centre for excellence for Business Process Outsourcing, we’ve come to work across...

What makes SA one of the Top BPO destinations worldwide?

Top BPO destinations – South Africa. The demand for Business Process Outsourcing is indeed a...