Top 5 ways BPO can help you upscale your business

Top 5 ways  BPO can help you upscale your business: Business Process Outsourcing has become...

How Company Culture Impacts Call Centre Performance.

How Company culture impacts call centre performance – company culture directly influences team motivation, which...

South African Human Rights Day March 21, 2023

Centrevo would like to wish all of our customers a peaceful and thought-provoking human rights...

BPO: Top 10 tips for gaining customers trust.

BPO: Top 10 tips for gaining customers trust. Top 10 tips for gaining customer’s trust:Whether...

Are self-service options good CX?

Are self-service options good CX? Are self-service options good CX? – Customers increasingly seek digital-first...

6 Optimal Uses for AI in The BPO Sector

6 optimal uses for AI in the BPO sector – Human call centre agents won’t...

Why Centrevo is the best choice for BPO in 2023

Best choice for BPO in 2023! Centrevo is a leader in the Business Process Outsourcing...

Outsourcing During the holiday season

  Outsourcing During the Holiday Season It’s the same every year – Due to the...

10 Best Upselling Tips

There are two main ways for every business to increase revenue. The easiest way is...

Social Media For Omni Channel Customer Service

Social Media For Omni Channel Customer Service is becoming an indispensable tool for customer service...